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Jim Storer
Sr. Director, Social Media Strategy
Return on Community


As Sr. Director, Social Media Strategy for Mzinga, Jim Storer is responsible for researching new social media tools and identifying growth and evolution strategies for the Mzinga product family. Jim is also a key contributor to the We Are Smarter community and its subsequent critically acclaimed book.

Jim Storer's Biography

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Jim Storer : Return on Community

Fostering Member Engagement
"How do I keep my members interested, active and engaged?"

I hear this question all the time... whether it's an existing client or someone thinking about getting started with community and/or social media. And with most questions like this, there are a lot of answers, but there's one overriding truth.

Make sure you're clear about what's in it for them. This gets back ... read more
Tue, Jul 22 2008
Monitor Your Brand/Products on Twitter
I just got off the phone with one of our clients... she had some "Twitter questions." Specifically, she was wondering about why people "retweet" what other people have already said. We talked a little about the network effect, how each person on Twitter has their "own" network and the ease of sharing what someone else has already written while giving them credit.

read more
Fri, Jul 18 2008
20 Tips for Your Community Newsletter
Communicating with your community members can take many forms... a welcome interview, webinar roundtable, alerts and newsletters (just to name a few). I'm going to take this post to dig deep into that last one... the newsletter. It's easy to pattern it after a familiar email blast template, but you're missing out on some key components. The suggestions that follow are based on both tried/true tech ... read more
Mon, Jul 14 2008

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Recent Blogs

Jul 22Fostering Member Engagement
Jul 18Monitor Your Brand/Products on Twitter
Jul 1420 Tips for Your Community Newsletter
Jul 10Twitter or Bust
Jun 25Book Review: We Are Smarter Than Me
Jun 14Conversations w/ Mzinga - Chris Howard
Jun 04Social Media Minute (6/4/08)
May 22C20 Conversation - Brad Zylstra, Alticor
May 22C20 Conversations - Rob Barber, EDR
May 19C20 Conversations - Rachel Happe, IDC



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