OmniSocial Learning Extended Enterprise

It’s not exactly a secret that a great customer experience leads to loyal customers. Add the social web into that equation—along with customers who are becoming more and more vocal about their experiences, sharing thoughts and opinions, and influencing others about their sales experience, their training during on-boarding, and their ultimate support—and you’ve got a prime opportunity to differentiate your company.

Customer Acquisition

Increase collaboration among your sales team while promoting more direct interactions with your target buyers and drive revenue growth by focusing on building relationships to reduce your sales cycles.

  • Increase sales effectiveness
  • Streamline sales training and on-boarding
  • Increase access to new buyers
  • Reduce sales cycles
  • Improve customer and prospect confidence

Customer Engagement

Develop (and maintain) interactive, mutually beneficial relationships with customers that will improve their overall satisfaction—and lead to retention.

  • Simplify and streamline customer on-boarding
  • Increase sales opportunities
  • Improve customer satisfaction
  • Gain insight into customer needs

Customer Support

Significantly reduce your support costs and improve customer response times by making your team readily accessible to customer needs in real time.

  • Decrease support costs and response times
  • Gain new insights
  • Enhance customer profiles
  • Join the conversation
  • Develop advocates and influencers